Report Fraud

  • From the Colorado Department of Labor and Employment:

    With the rise in unemployment insurance claims associated with COVID-19, nationally there has been a rise in fraudulent claims and other instances of fraud or identity theft. If you receive a Reliacard debit card or other paperwork from CDLE and have not filed a claim, report it to CDLE via the form below and follow the steps outlined. Use this same form if you have received any paperwork to your mailing address that was sent to someone else other than those in your household.

    Protect Yourself Against Fraud and Identity theft 
    Never give out personally identifiable information over the phone. CDLE will never contact you and ask for your social security number (SSN), bank account numbers, your PIN, account passwords, or any other personally identifiable information.

    CLDE Identity Fraud 5 Steps

     

    You Received Unemployment Paperwork or a Debit Card Without a Claim

    If you received unemployment paperwork but did not file a claim, or otherwise believe you are a victim of identity theft related to unemployment benefits:
    Click here to Submit a Fraud Claim Report to the Colorado Department of Labor and Employment.

    Additionally, there are several recommended steps to follow:

    1. If you received a U.S. Bank Reliacard for Colorado unemployment benefits but did not file a claim, fill out the U.S Bank Form or contact U.S. Bank immediately at 1-855-282-6161. Tell them that a fraudulent unemployment claim was filed using your information, and ask them to deactivate the card. 
    2. Contact the three consumer credit bureaus and put a fraud and identity theft alert on your name and Social Security number (SSN). It may be an automated system, so you may not talk to a live person and you will have to enter your SSN and date of birth.
      Credit Bureau Contact Info:
      Equifax: 1-800-525-6285
      Experian: 1-888-397-3742
      TransUnion: 1-800-680-7289
    3. It is also recommended that you file a police report. You can file a "counter report" with your local police department. As a victim, you have the right to file this report. It doesn't mean the police will investigate it, but there will at least be a record of it on file and you can get a copy of the report for your records.
    4. You can also report identity theft to the Federal Trade Commission at identitytheft.gov. The FTC's website includes valuable resources about how to recover from identity theft and protect your identity.
    5. Lastly, create a file where you can keep any records relating to this identity theft in one central place, in case you are notified of other fraud or breaches of your personal information.

    It is important to regularly review your credit reports from each of the three credit bureaus. Each will look different and may contain different information. If you discover any incorrect or fraudulent information on your credit report, you should dispute it with the credit bureau directly. Normally, you can receive one free copy of your credit report each year from each credit bureau. Due to increased fraud and identity theft during the COVID-19 pandemic, each of the three credit bureaus is offering free weekly credit reports via annualcreditreport.com.

    More information is available from the Colorado Department of Labor and Employment.